Privacy Policy

1. Overview

RG Cortez Construction Corporation ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through rgcortezconstruction.com and our official social media channels, including our Facebook Page. This Privacy Policy outlines how we collect, use, and safeguard your data when you request architectural consultations, submit project inquiries, or interact with our digital platforms.

2. Information We Collect

When you use our platform or initiate dialogue through our consultation forms, AI chat, or social media pages, we may collect:

• Contact details including your full name, email address, and phone number.
• Project parameters including target location (e.g., Cavite, Batangas, Metro Manila), project discipline, estimated investment range, and detailed project vision notes.
• Interactive data from our automated AI chat concierge, including conversation logs, inquiry status updates, and session cookies (`rg_visitor_uuid`) used to preserve your chat memory across visits.
• Public profile interactions, messages, and inquiries sent via our official Facebook page.

3. AI Chat Concierge & Data Retention

Our website features an integrated AI assistant powered by advanced language processing. When you converse with our AI concierge, your dialogue history and visitor identifier are securely stored in our multi-tenant database to provide continuous conversational memory and real-time inquiry tracking. By using the chat widget, you consent to automated conversation analysis designed to assist you with engineering and construction estimations, as well as lead qualification.

4. Use of Collected Data

The information collected is strictly utilized for:

• Reviewing architectural and construction commission inquiries.
• Communicating directly regarding your residential or commercial estate development.
• Providing automated status updates on project inquiries submitted through our web platform or social media channels.
• Maintaining secure internal dashboard records and improving our web platform architecture.

5. Data Protection & Security

We implement rigorous security measures, including encrypted database connections, password hashing protocols, and restricted administrative authorization, to ensure your personal and project information remains completely confidential. We do not sell, trade, or transfer your data to third-party commercial entities.

6. Contact Our Practice

If you have any questions or concerns regarding this Privacy Policy or wish to access or update your personal records, please direct inquiries to our executive team at:
Email: support@rgcortezconstruction.com
Facebook: facebook.com/rgcortezconstruction